From: Aji Arif Riskianto

Manager

Beta Projects Company

New Hampshire

To: Mr. Sarif

Manager-Customer Care

Alpha Products

New Jersey

8th februari, 2011.

Ref: Unserviceable Product

Dear Mr.Sarif,

This is with reference to the Alpha Product we purchased from you on 3rd Februari, vide receipt number ABC 1234. I am sorry to inform you that the product is unserviceable and does not match up to the required standards.

I am sure this is a rare mistake on your part, so I request you to kindly take immediate action and send us a suitable replacement within the next two days.

I am enclosing a copy of the receipt to help you speed up the process of replacement.


Thanking You,


Sincerely,


Aji Arif Riskianto


Manager

Beta Projects Company

Jakarta

To: Mr.Sarif

Manager-Customer Care

Alpha Products

Batam

1th februari, 2011.


Ref: Unserviceable Product


Dear Mr.Sarif,

This is with reference to the Alpha Product we purchased from you on 3rd Februari, vide receipt number ABC 1234. I am sorry to inform you that the product is unserviceable and does not match up to the required standards.

I am sure this is a rare mistake on your part, so I request you to kindly take immediate action and send us a suitable replacement within the next two days.

I am enclosing a copy of the receipt to help you speed up the process of replacement.

Thanking You,


Sincerely,


Aji Arif Riskianto